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The ‘Mass Affluent’ Are Losing Their Allure for Wealth Managers Navigating AI - AdvisorHub

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Wealth managers are increasingly deprioritizing the 'mass affluent' segment as they leverage AI to optimize practice efficiency, favoring higher-net-worth clients where human interaction remains paramount. This shift suggests that AI is being used to automate lower-margin service models, forcing advisors to re-evaluate their target client profiles and service delivery strategies.

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