The ‘mass affluent’ are losing their allure for wealth managers navigating AI - The Straits Times
AI SummaryAI-generated — verify against the source.Wealth managers are increasingly prioritizing high-net-worth clients over the 'mass affluent' segment as they deploy AI to automate service models. The shift suggests that firms are using AI to focus human expertise on complex, high-value relationships while scaling back personalized attention for smaller accounts.
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