The ‘mass affluent’ are losing their allure for wealth managers navigating AI - The Business Times
AI SummaryAI-generated — verify against the source.Wealth managers are increasingly leveraging AI to prioritize high-net-worth clients, potentially deprioritizing the 'mass affluent' segment due to the cost-efficiency of AI-driven service models. This shift suggests that firms are using automation to focus human advisor time on complex, high-value relationships while standardizing service for smaller accounts.
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